Contact Apollo Group TV
Get in touch with our support team for assistance with subscriptions, technical issues, billing, or any questions about our IPTV service.
Get In Touch
Email Support
For general inquiries and support:
apollogrouptvhd.one@gmail.comResponse time: Within 24 hours
Technical Support
For technical issues and setup assistance:
apollogrouptvhd.one@gmail.comPlease include your device type and issue details
Billing Department
For billing questions and subscription management:
apollogrouptvhd.one@gmail.comInclude your customer ID or transaction ID
Send Us a Message
Frequently Asked Questions
How long does support take to respond?
Our support team typically responds within 24 hours. For urgent technical issues, please include "URGENT" in your email subject line.
What information should I include in my support request?
Please include your username, device type, error messages (if any), and a detailed description of the issue for faster resolution.
Do you offer phone support?
Currently, we provide support exclusively via email to ensure we can properly document and track all customer inquiries.
Can I get help with device setup?
Yes! Our technical support team can guide you through the setup process for all compatible devices.
Support Hours
We monitor emails 24/7 for urgent issues, but responses may be delayed outside of regular hours.
Need Immediate Assistance?
Check our Knowledge Base for quick answers to common questions and setup guides.